B2B FREQUENTLY ASKED QUESTIONS
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- Can I amend the order once placed on B2B?
- No, you cannot. You should contact KIN.
- The confirmation order received from B2B platform, is it the purchase order?
- No, it is not. KIN will send via email the purchase order to be validated by you and signed it back.
- I would like my order to be delivered to another address. Ho do I proceed?
- 1) Place the order through B2B. 2) Confirm payment and check out. 3) Contact KIN to modify your shipping adress.
- Does marketing support value acumulates form one order to anther one?
- No, it does not. Please contact KIN in case of rounding up marketing support value.
- Can I change my shipping address or my customer data directly from B2B?
- No, you cannot. You should contact KIN.
